Customer Experience

Tuesday, April 13, 2010

Treat Your Existing Customers as if they are an Endangered Species – Keep them from becoming Extinct.

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Friday, March 26, 2010

Verizon - Nexus One (Non) Release

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I used to have inside information regarding Verizon releases... unfortunately this is true no longer. However, one thing I do know from my p...
Wednesday, May 20, 2009

Eerie Elegance

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This is another epinions review I wrote about the Hollywood Roosevelt hotel. Definitely a place I recommend visiting if you can. Pros: Holly...
Sunday, April 5, 2009

These guys know how to mind the store

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Monday, February 23, 2009

Best Pizza Place in the Area Loses $1000s

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OK, there is this pizza place here on Long Island that opened about 2 years ago. It's pizza just like the best from the Bronx, back in t...
2 comments:
Wednesday, February 18, 2009

Lack of Responsibility

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I see it more and more every day. Young representatives of established corporations, telephone customer service reps, clerks at the movie th...
Monday, August 18, 2008

They just dropped the ball

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I posted this review on epinions.com. It's a good example of a highly rated hotel in the Newport News, VA area forgetting about customer...
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About Me

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Ken Harrison
Ken Harrison is a copywriter with over 27 years of real sales experience in the telecommunications field. His professional career has spanned the retail, wholesale, consumer and business markets. (Sometimes working in all of those markets at the same time.) But primarily in the Customer service, sales and marketing areas of the telecom field. You can contact him at: freelancewriter1@yahoo.com If you need writing done in a customer-centric customer-caring yet company-promoting kind of way... contact Ken at the above email address for a free estimate.
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